Wholesale Info Pack
Wholesale Information Pack
About Dear Green Coffee Roasters
Dear Green Coffee Roasters are a Speciality Coffee Roaster based in Central Glasgow.
Committed to sourcing raw coffee which is not only of the highest quality on the market but is fully traceable to origin and from sustainable coffee producing communities. Carefully selected and freshly roasted, Dear Green supply coffee via our online shop as well as to restaurants, bars, cafes and delis locally and nationally.
Dear Green is named after the precious traded raw green coffee bean but is also a nod to the city of it's conception; Glasgow which in it's Gaelic translation is 'Dear Green Place'. Bringing the passion and skill of small batch coffee roasting back to Glasgow from Australia, Dear Green was established in 2011 with a commitment to encouraging growth in a fledgling speciality coffee culture in Scotland.
Dear Green are a member of the SCAE and are aligned with other quality focused speciality coffee roasters around the globe. All raw coffees are imported to the UK via coffee traders who have rigid social responsibility practices ensuring an ethical product. The coffee is roasted on a prized Probat coffee roaster at the Dear Green Coffee Roastery.
Dear Green believe in retaining all of the natural characteristics of the coffee origin or farm by recording time and temperature to create profiles for each coffee bean. Like wine vintages, coffee can differ in flavour from season to season as such the product portfolio changes regularly to also reflect availability.
Frequently Asked Questions for Wholesale Customers
Do you have a minimum order?
Yes, but it's only 2kg!
When do I need to order?
For local Glasgow deliveries, orders need to be in by midday Monday for Tuesday delivery, and before midday Wednesday for Thursday delivery.
Please allow 2 working days for national couriers.
We suggest creating a regular order with us so you never run out!
How do I order?
Orders are best placed via email to email@example.com. Or you can call us on 0141 552 7774 or text to 07581 114610.
When do you deliver?
We offer free delivery locally (Glasgow boundary) on Tuesdays and Thursdays. Our courier picks up deliveries daily for national delivery.
How do I pay my invoice?
You can pay cash on delivery (locally), by BACS transfer (Sort Code: 835200, Acc number: 11018110), or we can set up a regular payment through our direct debit facility - this ensures we can dispatch the same day that the order is placed. Payment before dispatch is required on all orders.
Do you provide training?
Oh yes! We provide one free introductory barista training session for you and your staff and one further training session annually. The training usually lasts approximately 3 hours for six baristas and covers the ethics of Dear Green, an introduction to the origins of the coffee seed, farms and roasting process as well as a thorough guide to the working of the espresso equipment, grinder settings, espresso extraction, milk texturising, the coffee menu and maintenance.
We also offer advanced training sessions for a fee.
Training can be offered onsite or at our Glasgow based training centre. Please contact us for details at firstname.lastname@example.org.
Can I buy espresso machines and grinders from you?
Of course! We can recommend various espresso equipment solutions to ft your budget and arrange for installation and servicing.
We are a distributor for La Marzocco espresso machines and can source many other brands if you prefer. We can also advise on finance agreements and lease/purchase terms.
Do you fix espresso machines?
No, but we have some great contacts who can help you, please just get in touch. We recommend annual servicing of your equipment as essential maintenance and can advise on any technical issues you may be having.
Do you sell Decaffeinated coffee?
Yes! We sell freshly roasted decaffeinated coffee beans in 1kg bags or 250g bags. (pre-ground for espresso if required in 250g bags)
Can you provide some tasting notes?
Absolutely! We can provide you with tasting notes based on our weekly group tasting sessions, we'll also include detailed information about the coffee farm and origin.
Can I sell retail bags of coffee?
Yes! We would love you to sell our retail bags of coffee. We have a price list which includes an RRP price to allow you to charge accordingly.
We can sell any of our coffees as retail as well as our blends and can sell whole bean or ground if you do not have a retail grinder.
Please get in touch to find out what bean is getting us excited this month! Or follow our monthly newsletter.
We can also supply you with AeroPress, V60s, KeepCups, grinders and loads more for your shelves!
Can you make a custom blend for us?
Yes! This depends on your weekly order volumes and is priced accordingly. Please contact us if this is something you would like to consider and we can invite you in for a tasting.
How much stock should I have?
For espresso, we recommend that you have at least one weeks advanced stock, this allows the beans to rest/de-gas and gives a smoother espresso extraction. It also means you'll never run out if you have a busy week!
Do you sell sugar and chocolate?
No yet! Until we can find cocoa and sugar which are as traceable and as ethically sourced as our coffee we will only specialise in coffee products.
Do you sell cups?
Not ceramic cups but we do recommend brands and suppliers, get in touch if you want our suggestions. We always suggest sizing to be 4/6/8oz for the best favour ratio of espresso to milk. We can supply you with Dear Green takeaway cups and lids, please get in touch to order these.
How is best to store coffee?
At room temperature in an air tight vessel (our re-sealable bags are perfect). NOT in the fridge as this encourages condensation and staling.